Making QI Practical: Role of Connectivity for Successful Outcomes

Track: Innovation

Session Number: 2031
Date: Tue, Sep 26th, 2017
Time: 1:30 PM - 2:15 PM

Description:

Quality improvement (QI) initiatives in healthcare aim to improve patient outcomes. This can be done by multiple approaches. One approach is to improve physician knowledge, competence, and performance. A second approach is to improve the processes of the healthcare delivery systems. When both of these goals are reached, better patient outcomes can result. Unfortunately, each of these goals is difficult to attain because medical knowledge acquisition and healthcare delivery systems are increasingly complex as new data and technology arise. The objective of this session is to facilitate successful quality improvement initiatives by improving learner ability to recognize and address “interim measures” that play important roles in successfully addressing the more complex final goals of QI.

To achieve these objectives, this interactive session will deconstruct a highly successful QI initiative designed to decrease hospital readmissions. The principles of structuring a QI project around a set of “interim measures” will be highlighted. In addition, methods to identify physicians’ gaps using a baseline that lead to individualized referred education, including clinician-to-clinician coaching will be reviewed. The various aspects of the role of connectivity in making QI practical and successful will be discussed in this session including, the connectivity between measure selection and interim measures, between educational and coaching interventions to achieve the QI objectives, and between healthcare systems to ensure scalability.
Session Type: Presentation

Learning Objective 1: Articulate the value of using a dual education approach in quality improvement
Learning Objective 2: Describe the benefits of incorporating interim measures into QI initiatives
Learning Objective 3: Discuss the importance of scalability to connect identified improvements to open systems
Session Type: Presentation

Learning Objective 1: Articulate the value of using a dual education approach in quality improvement
Learning Objective 2: Describe the benefits of incorporating interim measures into QI initiatives
Learning Objective 3: Discuss the importance of scalability to connect identified improvements to open systems