The Impact of the Patient Voice...Using Patient Education Insights To Inform Professional Learning

Track: Innovation

Session Number: 2003
Date: Tue, Sep 26th, 2017
Time: 5:00 PM - 5:45 PM

Description:

Session Description: IME has traditionally focused on HCPs, and while our charter is improving patient outcomes, we often overlook the criticality of the patient voice when assessing those outcomes. Insights gained from patient education programs and patient populations frequently have little influence on CME/CE programs. This session will describe a simulation-based program designed for patients and HCPs that tethers the learnings from each to improve shared decision making (SDM) practices.

This presentation will showcase a 360-degree simulation approach to educating patients and HCPs on Overactive Bladder (OAB), where insights and outcomes from a patient education module informed the content of a HCP module.

Instructional Design Components: An interactive, online patient education simulation program in OAB was launched approximately 6 months prior to a corresponding HCP module. The patient module included questions on living with OAB, understanding the disease and its treatment options, and barriers to treatment to assess patient knowledge and challenges. These patient data were then included as a content driver in the online HCP case-based simulation modules. Correlative questions were also included in the HCP modules to perform a post program comparative analysis with the patient data. As a result, HCPs receive guidance on SDM in an environment that mirrors the point of care and makes the learning more applicable to their actual practice.

The insights and outcomes of the combined programs result in a comparative analysis of the correlative questions and topics, identifying where gaps exist between patient and professional perspectives and knowledge levels for each audience.
Session Type: Panel Discussion

Learning Objective 1: Develop a creative method for incorporating patient views in an HCP module and Discuss how survey questions create unique analytics
Learning Objective 2: Design an educational program for both HCPs and patients utilizing a 360-degree approach to close the gap between physician perception and patient reality
Learning Objective 3: Create strategies to meaningfully engage HCPs on best practices for shared decision making
Session Type: Panel Discussion

Learning Objective 1: Develop a creative method for incorporating patient views in an HCP module and Discuss how survey questions create unique analytics
Learning Objective 2: Design an educational program for both HCPs and patients utilizing a 360-degree approach to close the gap between physician perception and patient reality
Learning Objective 3: Create strategies to meaningfully engage HCPs on best practices for shared decision making