The Tower of Babel: Enough Already, Can We Please Speak the Same Language?
Track: Full Session (30 minutes)
Industry-wide, there exists no standardization when it comes to reporting.
We have instituted and accepted theoretical structures for outcomes measurement (e.g., Moore’s, TELMS); however, even within those models we cannot agree on basic terminology (Forget Level 5, is there agreement on what constitutes a “learner” in CE?). Industry governance entities offer only vague guidance; their applicability outside the bounds of accreditation remains limited. Meanwhile, the industry continues to expand its reach pushing toward education meant to impact not just HCP behavior, but entire healthcare systems (QI/QIE), including patients. This expansion, while ultimately beneficial and necessary, has a cart-before-the-horse feel.
It’s time to take a step-back and revisit how we define our metrics of impact and change; examine how our reporting terminology must evolve.
Undeniably, there is rampant fragmentation in outcomes reporting, which yields further discordance when attempting to construct a linear narrative across variant programs, providers, and across time. How are we to show the value of CE, if we are not even speaking the same language?
This session will revisit the language we use to demonstrate “our impact”. We will discuss the language of reporting with the goal of co-creating a unified terminology that bridges our diverse roles in CE and substantiates our value in the larger healthcare community.