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QIS Location: Blair Education Center
Intermountain Park City Hospital
900 Round Valley Dr
Park City, Utah 84060

Monday, September 25
10:00 am - 12:00 pm

Pre-conference Meetings*
(Not official QIS sessions. Attendance is open to the public. Lunch not provided)

Please note that all Member Section Meetings are at the Double Tree, not the Blair Education Center.

12:00 pm - 6:00 pm Registration Desk Open
1:00 - 1:45 pm

The I's Have It: Ideas, Impact and Innovation
Bob Addleton, EdD, FACEHP, CHCP; Gayla Bruner, BSN, RN; Theodore Bruno, MD; Caroline Pardo, PhD; Pam Peters, PhD

1:45 - 2:00 pm Break
2:00 - 2:45 pm

Keynote Address: A Vision for the Future of Healthcare Through Quality and Innovation
Marc Harrison, MD, President and Chief Executive Officer of Intermountain Healthcare

2:45 - 3:45 pm Innovation Panel: Harnessing an Innovation Ecosystem
William H. Tettelbach, MD; Cassy Duffin-Weeks, MBA, RN; Eric M. Stone, EdM, MBA; Gabriel A. Brat, MD; Todd Dunn
3:45 - 4:15 pm Break in Exhibit Hall
4:15 - 5:15 pm

Concurrent Sessions

  • Designing Aligned Professional and Patient/Care Partner Education for Shared Decision Making imageedit_7_8354880467.png
  • Gaming Your Way to Medication Safety 
  • How-Tos in Pairing Project ECHO and QI to Advance Pain Management Across a Rural State
  • What's inside the box? Strategies for Designing Innovative Educational Programs imageedit_7_8354880467.png imageedit_9_3918252728.png
5:30 - 7:00 pm Networking Session and Reception
Tuesday, September 26
6:00 am Run! Walk! PAWS®!
7:15 am - 6:00 pm Registration Desk Open
7:15 – 8:00 am Breakfast
8:00 - 8:45 am Keynote Address: Innovation and the Digital Health Revolution
Naomi Fried, PhD, founder and CEO of Health Innovation Strategies
8:45 - 9:15 am Break in Exhibit Hall
9:15 - 10:15 am Procedural Learning Sessions: Rotation 1
10:25 - 11:25 am Procedural Learning Sessions: Rotation 2
11:35 am - 12:35 pm Procedural Learning Sessions: Rotation 3
12:35 - 1:30 pm Networking Lunch
1:00 - 1:30 pm Case Study: Perspective from the Field: The Evolution of System-based Learning & Value
1:30 - 2:15 pm

Concurrent Sessions

  • Collaboration in Participatory Medicine: A Case Study in Building Bridges Between Clinicians and Patients imageedit_7_8354880467.png
  • Facing Today’s Workforce Challenge through QI Education and Training imageedit_7_8354880467.png
  • Incorporating Meta-Analysis into Educational Outcomes to Demonstrate and Drive Success imageedit_7_8354880467.png
  • Making QI Practical: Role of Connectivity for Successful Outcomes imageedit_7_8354880467.png
2:30 - 3:30 pm

Lightning Round Sessions (dynamic quick 15 minute interactive presentations enabling speakers to share key information and engage in discussions on implementation and hands-on learning experiences.)

Group 1

  • Navigating MACRA: From Landlubbers to Sea Dogs imageedit_7_8354880467.png 
  • CE & QI Strategies Result in Sustainable Changes in Clinicians' Behavior in Caring for COPD Patients imageedit_7_8354880467.png
  • Benchmarking Success in Type 2 Diabetes QI: A Lesson for the Future
  • UNC Center for Health Innovation: A Practical Approach to Catalyzing Innovation

Group 2

  • Shared Decision-making: How to Engage Clinicians in Engaging Patients imageedit_7_8354880467.png
  • Investigating the Impact of Patient Education on Self-Efficacy and Health Communication imageedit_7_8354880467.png
  • Healthcare Crisis in Puerto Rico: Can Continuing Education Make a Difference?

Group 3

  • The Intersection of Data Science and CEhp: How Machine Learning and Artificial Intelligence May Shape the Future imageedit_7_8354880467.png
  • Qualitative Analysis: A New Tool in Your Evaluation Toolbox imageedit_7_8354880467.png
  • Developing Financial Value Models for Quality Improvement Initiatives imageedit_7_8354880467.png
  • Combining Education, a Scorecard, and Technology to Improve Symptom Screening, Assessment, and Management
3:30 - 4:00 pm Break in Exhibit Hall
4:00 - 4:45 pm

Concurrent Sessions

  • Location, Location, Location: Designing CE to Address Real-Time, Local Healthcare Needs imageedit_7_8354880467.png imageedit_9_3918252728.png
  • Mission-driven CME: Improving Health Outcomes in Collaboration with Patient Advocacy Organizations imageedit_7_8354880467.png imageedit_9_3918252728.png
  • Patient Advocacy Panel: Collaborating to ensure patient centered education is the new reality in IME imageedit_7_8354880467.png
  • Practical Examples of Healthcare Quality Improvement: Tales from the Trenches imageedit_7_8354880467.png
5:00 - 5:45 pm

Concurrent Sessions

  • Bright Spots in Healthcare: What we can learn from applying the Learning Health System model to examine how health systems address practice gaps imageedit_7_8354880467.png
  • Design for People - Observation, Innovation and Design imageedit_7_8354880467.png imageedit_9_3918252728.png
  • Medical Education: Scaling Up International Production and Diffusion of Virtual Medical Cases imageedit_7_8354880467.png
  • The Impact of the Patient Voice....Using Patient Education Insights To Inform Professional Learning imageedit_7_8354880467.png
5:45 - 7:00 pm

Networking Session and Reception

Wednesday, September 27
8:00 - 11:00 am Registration Desk Open
8:00 - 9:00 am Breakfast
9:00 - 9:45 am

Concurrent Sessions

  • Can we offer credit for a series that starts tomorrow? YES WE CAN! imageedit_7_8354880467.png imageedit_9_3918252728.png
  • Innovation in Tailored Learning: The Magic of Segmentation and Individualization imageedit_7_8354880467.png
  • Stop The Opidemic: Utah's Collaborative Approach to Saving Lives
  • There is a Fifth Dimension: Taking CME/CE Beyond Our Current Boundaries
9:45 - 10:15 am Break in Exhibit Hall
10:15 - 10:30 am Key Speakers Introductions and Closing Remarks 
10:30 - 11:15 am

Key Innovation Presentation: Creating a System of Care Through CME imageedit_7_8354880467.png

11:15 - 11:30 am Break
11:35 - 11:50 am Key Research Presentation: Measuring Clinician Confidence to Show Educational Performance: Is It Valid? imageedit_7_8354880467.png
11:55 am - 12:10 pm Key Research Presentation: What Drives Performance Change: Assessing the Impact of Publications vs. Continuing Medical Education imageedit_7_8354880467.png
12:15 -12:30 pm

Key Research Presentation: Beyond the Electronic Health Record: Expanding the Reach of Quality Improvement Education imageedit_7_8354880467.png

12:30 pm

Lunch on own

imageedit_7_8354880467.png Certified Healthcare CPD Professional imageedit_9_3918252728.png Healthcare CPD Associate Certificate

QIS Keynotes

Marc Harrison hires.jpg

Marc Harrison, MD, is the President and Chief Executive Officer of Intermountain Healthcare. He began serving in this position in October 2016.

A specialist in pediatric critical care, Dr. Harrison held leadership positions at Cleveland Clinic prior to joining Intermountain. He most recently served as Chief of International Business Development for Cleveland Clinic, developing and implementing international strategy, and as CEO of Cleveland Clinic Abu Dhabi, where he oversaw the establishment of 12 Institutes, 5 centers of excellence, and more than 30 medical and surgical specialties. Earlier roles included service as Chief Medical Operations Officer, involving oversight of a broad range of clinical operations worldwide for the system, and as Chairman of Pediatric Critical Care.

Dr. Harrison earned an undergraduate degree at Haverford College and a medical degree at Dartmouth Medical School. He completed a residency and an internship in pediatric critical care through the University of Utah School of Medicine, working primarily in the critical care units of Intermountain’s Primary Children’s Hospital. His wife, Mary Carole Harrison, MD, served as chief resident in the same program. Dr. Marc Harrison later received a master’s of Medical Management from Carnegie Mellon University and completed additional study in management at Harvard Business School.

Under Dr. Harrison’s leadership, Intermountain is continuing its focus on implementing best clinical and operational practices designed to advance its mission of helping people live the healthiest lives possible.


Naomi Fried, PhD, a national thought leader on healthcare innovation, is founder and CEO of Health Innovation Strategies.  Naomi was previously Biogen’s first VP of Innovation and External Partnerships where she developed Biogen’s “innovation beyond the molecule” strategy to deliver non-pharmacological value to patients and providers.  

Prior to Biogen, Naomi was the first Chief Innovation Officer at Boston Children’s Hospital (BCH).  At BCH, Naomi built and led the Innovation Acceleration Program, which focused on enhancing the innovation culture, improving care quality, and assisting the hospital in shaping the future of health care. The Innovation Acceleration program supported strategic innovation initiatives, resourced grass roots innovation, and identified unmet innovation opportunities.  Naomi oversaw the creation and administration of the Innovestment seed grant program which supported 37 projects and the FastTrack Innovation (FIT) in Technology Program which developed 9 novel clinical software solutions and mobile apps. She also initiated and led the development of BCH’s telehealth strategy.

Before moving to the Boston area, Naomi was the VP of Innovation and Advanced Technology in Kaiser Permanente's (KP) Program Offices where she led an effort to identify and assess emerging health care technologies and chaired the board of its internal Innovation Fund for Technology. She formed KP’s Telehealth Working Group and was involved in the start-up and governance of KP’s Innovation lab, the Sidney R. Garfield Center for Health Care Innovation. She was the Managing Director of the Archimedes Project.

Naomi received her Ph.D. in Materials Science from MIT and her B.S. in Chemistry from the University of California, Berkeley.