Alliance wants to make it as easy as possible for you to access the tools and networking opportunities you need to master your job and advance in your field. With that in mind, we've compiled anticipated frequently asked questions to help you navigate the Alliance Experience. If you have any further questions about the whole package or an individual component that are not answered below, please email acehp@acehp.org.
General Information
What is the Alliance Experience and what can I expect?
Due to current challenges and restrictions for large in-person meetings, the Alliance has adapted the way it will provide the tools you need to excel at your job. The Alliance Experience is composed of three distinct opportunities to learn and to connect with our community of CPD professionals focused on advancing continuing education in the health professions.
Virtual Alliance 2021 Annual Conference | January 12-15, 2021
The Virtual Alliance 2021 Annual Conference is your opportunity to gain insights into the latest trends and issues impacting the CPD healthcare community, while connecting with our community of continuing education professionals. Enjoy everything you'd experience at the in-person Alliance Annual Conference from the comfort of your own home or office.
Alliance Learning Labs | February – April 2021
Build on the education you learned at the Virtual Annual Conference with Alliance Learning Labs focused on Educational Design and Project Management. This series of webinars will help bridge the gap between the virtual conference and our in-person event. Stay informed on the most innovative ideas and best practices to implement into your organization.
Alliance Connect | July 14-17, 2021 | Orlando, FL
After more than a year, reconnect with the Alliance community at our in-person event: Alliance Connect. This event will be the culmination of the full Alliance Experience. Take advantage of an opportunity to connect with your fellow CPD healthcare colleagues to learn, grow and network!
Why did you decide to cancel the in-person meeting in January?
The health and well-being of our conference attendees always remains the top priority. We believe this shift in event format is in the best interest of our attendees and partners, and we are confident that we will be able to provide the same great educational content and networking experience in an even more dynamic and interactive knowledge exchange.
Are there any engagement opportunities for Industry Partners?
Yes! Those opportunities are listed on our Exhibits and Sponsorship information page.
Will we receive any branded Alliance materials in the mail with our registration like we would at an in-person conference?
At this time, Alliance and sponsored branded items will only be available at the Alliance Connect event from July 14 to 16, 2021 in Orlando, FL.
What ADA Accommodations will be made in the virtual conference platform?
Alliance complies with the Americans with Disabilities Act and is committed to providing a positive experience for all of our attendees. If you have special requirements due to disability, you may indicate your requests during the registration process. Please let us know what request you have before December 18, 2020 so we can make every effort to accommodate your request.
Registration Questions
What is included in the Alliance Experience Bundle registration?
The Alliance Experience bundle includes registration to our Virtual Alliance Annual Conference, the Alliance Learning Labs, and Alliance Connect. Attendees will also have the opportunity to access our virtual and live exhibit hall during both events. Registration will be available onsite through Friday, July 16th.
What is included in Virtual Alliance Annual Conference registration?
Registration for the Virtual Alliance 2021 Annual Conferences includes all live education sessions Tuesday, January 12 through Friday, January 15, 2021 as well as the recordings of all sessions. Attendees will also have the unique opportunity to explore the virtual exhibit hall and discuss the latest trends with industry experts during exhibit hall hours. Registration for the Virtual Alliance Annual Conference will remain open until July 17, 2021. All registered conference attendees will have until 11:59 p.m. EDT on July 31, 2021 to access on-demand content.
Registering for the Virtual Conference only will also give you access to the Alliance Learning Labs, taking place February – April 2021.
What is included in Alliance Connect registration?
Registration for Alliance Connect includes all live education sessions Wednesday, July 14 through Saturday, July 17, 2021. Attendees will also have the opportunity to access our live exhibit hall and discuss the latest trends with industry experts during exhibit hall hours. Registration will be available onsite through Saturday, July 17.
Registering for the Alliance Connect will also give you access to the Alliance Learning Labs, taking place February – April 2021.
What are the registration policies? What if I need to cancel?
Please find the full cancellation policy for the Alliance Experience here.
What if the July event has to be moved virtual?
In the event that Alliance Connect needs to move virtual, we have created a policy that will explain how registration rates will be adjusted and refunds completed. Please find the full cancellation policy for the Alliance Experience here.
When will I be able to pre-register for the educational sessions? Do I have to do this when I register?
You do not need to pre-register for conference sessions during the registration process. You will be able to sign up for sessions a week in advance of the conference start date.
What if I wanted to register after the event starts?
You can still register for the virtual experience after it has started. When you register, it may take up to 1 hour for your account to be activated. You should receive an email with your authentication link to give you access to the site, where you'll be able to set up your profile and password.
Once in the platform, you can access any sessions you missed of previous days as well as participate in upcoming live presentations. Please register here and contact registration@acehp.org if you have any questions.
When does my payment need to be received to ensure I have access to the Virtual Meeting platform?
To ensure seamless access to our virtual platform, please have all check payments mailed by Thursday, December 30, 2020. We are not able to accept any payments sent by FedEx or UPS, and registrants will not have access to the content until payment is received and processed. If your payment is not received by December 31st, your registration will be deleted and you will have to re-register at the prevailing registration rate.
Please note, after December 30th no check payments will be accepted for the Virtual Alliance Annual Conference. If you plan to purchase the bundle, registration will only be complete when payment has been received.
I didn't receive my registration confirmation. What do I do?
Your registration confirmation email is only sent once payment is received. Please contact registration@acehp.org to resend your confirmation email.
If you signed up the day of the event, it may take up to 1 hour for your account to be activated. You should receive an email with your authentication link to give you access to the site, where you'll be able to set up your profile and password.
Virtual Meeting Platform Questions
When will I have access to the virtual event platform?
All registrations will receive an email notification from Alliance when the platform is available in early January. Content will be made live starting, Tuesday, January 12, 2021. Please note, you must be registered 24 hours to the start of the Virtual Conference in order to have access to the platform on January 12.
How will the virtual meeting be run? Will it be easy to navigate?
The Alliance is partnering with a premier virtual meeting vendor to ensure that the Virtual Alliance 2021 Annual Conference provides the same quality content that Alliance meeting attendees are accustomed to. In January, the Alliance will host a Virtual Conference 101 that will walk you through the virtual meeting platform. You'll receive information about how to attend this tutorial by email December 2020. You will also receive access to the platform a few days prior to the start of the meeting to have time to build your profile, register for specific sessions, and get acquainted with the site.
In what time zone does the event take place?
All sessions will take place in EASTERN Time. Please plan accordingly.
Please note: The virtual platform will update the event times to match your computer's time zone. All promotional materials will show the events in Eastern Time.
What platform is being used?
Pathable is the platform being used to host the virtual event.