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Archive PagesYour LearningEventsAlliance ExperienceCancellation/Refund Policies

Cancellation/Refund Policies

Virtual Alliance Annual Conference

All sessions available for on-demand viewing from the Virtual Alliance Annual Conference, taking place January 12-15, 2021.

  • Only in the case of loss of employment or death in the family will a cancellation and refund be issued.
  • To request a refund, you must contact the Alliance Registration Team, at registration@acehp.org, with documentation of your reason for cancellation. All requests must be made by December 11, 2020. Cancellations will not be accepted after that date.
  • All cancellation requests will be reviewed by Alliance, and if approved, will be processed within 2-3 weeks. Refunds that are approved will be subject to a $150 cancellation fee.

Alliance Connect

Our in-person event in Orlando, FL, will take place July 14-17, 2021. We will allow cancellations and refund requests for this event.

  • To request a refund, you must contact the Alliance Registration Team at registration@acehp.org and must be received by 5:00 pm EST on June 11, 2021 in order to receive a refund minus a $150.00 processing fee. Cancellations will not be accepted after that date.
  • All cancellation requests received by the specified date will be processed within 2-3 weeks of confirmation.
  • COVID-19 Clause:
    • If for any reason beyond Alliance's control and Alliance Connect must be cancelled, shortened, delayed or otherwise altered or changed, Alliance will automatically transfer registrants into the altered event registration and the same registration type. If the registration type is sold at a lower cost, Alliance will refund all attendees for their updated cost within 3 – 6 weeks of the event change announcement.
      • At that time, refunds and cancellations would no longer be available. Only in the case of loss of employment or death in the family will a cancellation and refund be issued.

For all events hosted, Alliance reserves the right to cancel an event. The Alliance is not responsible for any airfare, hotel, or other costs incurred by registrants. Speakers are subject to change without notice. Your registration may be transferred to a member of your organization up to 5 days before the event when requested in writing to registration@acehp.org.

Alliance for Continuing Education in the Health Professions
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3rd Floor North
Washington, DC 20006
P:(202) 367-1151
· F:(202) 367-2151
· E:acehp@acehp.org
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